Trimark Welcomes Ciara Minion to Lead Customer Success Initiative

Trimark is proud to announce the creation of a new Customer Success Manager position, reinforcing its commitment to delivering exceptional client experiences and long-term value. The company has appointed Ciara Minion to lead this strategic role.

“Creating the Customer Success Manager role is a strategic investment in our clients’ success,” said Robert Hinchman, Trimark’s Chief Commercial Officer. “Ciara’s deep experience and empathetic approach make her the ideal person to lead this initiative. She understands how to align customer goals with product capabilities and will be instrumental in ensuring our clients realize maximum value from their partnership with Trimark.”

Drawing on more than a decade of experience across B2B SaaS, B2B, and B2C sectors, Ciara will lead Trimark’s Customer Success efforts by partnering with clients to ensure smooth project execution, proactive issue resolution, and strategic alignment. She also drives internal collaboration, develops processes and measures, and delivers actionable insights that enhance customer value across the entire project lifecycle.

Ciara brings a proven track record of driving client satisfaction, retention, and growth. Her experience spans managing portfolios of up to 400 accounts. She delivers consistent results through proactive engagement, data-driven insights, and cross-functional collaboration.

Prior to joining Trimark, Ciara held key customer success roles at Bookkeeper360, The Remi Group, Baycentric, and PCS Software. Her leadership in onboarding, training, and customer advocacy has helped organizations streamline operations, improve retention, and elevate customer experience. Ciara will be responsible for championing the voice of customers across Trimark’s teams.

About Trimark

Trimark Associates, Inc., the industry leader in intelligent energy control and revenue metering, delivers industry-leading solutions to allow real-time operational control, enable informed management of power production operations, ensure regulatory compliance, and maximize revenue. Trimark’s turnkey products, engineering, and customer support services control, measure, and manage all aspects of power production that utility-scale power producers require to maintain peak business performance and achieve financial goals.

Trimark News

Sulaimaan Bhatti Earns His California P.E. License!

Mar 02, 2026

We are excited to share that Sulaimaan Bhatti has officially attained his California Professional Engineering (P.E.) license – a significant…

Learn More

Trimark Adds Proven Training Leader

Jul 24, 2025

Trimark is pleased to announce that Colin Tepfer has joined the company as Director of Training and Education. Colin is responsible…

Learn More

Trimark Adds Texas Office to Serve Growing, Green-Energy Market

Aug 09, 2022

Solar Power Generation is Booming in Texas. Trimark is Committed to Help. Folsom, CA, August 8, 2022 – Trimark Associates,…

Learn More

Zack Lemley Promoted to Engineering and Design Manager at Trimark Associates

Mar 06, 2026

Trimark Associates is pleased to announce the promotion of Zack Lemley to Manager of Engineering and Design. This advancement reflects…

Learn More

Trimark Announces Strategic Leadership Promotions to Support Expansion

Feb 02, 2026

Trimark today announced five leadership promotions that reinforce the company’s ability to earn client trust, retain long‑standing partners, and support…

Learn More

Landis+Gyr Revenue Meters No Longer CAISO Approved

Oct 16, 2023

According to CAISO, Landis+Gyr meters are no longer approved for new or replacement installations at CAISO-metered entities. The change was…

Learn More

Projects

Example Projects

Take a minute to see how Trimark has helped resource owners, EPCs, and ISOs change the electric grid.
View All Projects

U.S. Navy – Naval District Washington Energy Management

Jan 01, 2019

Installed 1,043 advanced energy meters to track energy usage throughout Northern Virginia, Washington D.C., and Maryland. Work involved 14 separate…

Learn More

Midway II

Dec 03, 2018

Project Type: PV rated at 30 MW Location: Near Calipatria, CA in the Imperial Valley EPC: Blattner Energy Products/Services: SCADA,…

Learn More

Lancaster Area Battery (LAB)

Jun 26, 2023

Project Type: 127 MW AC coupled BESS Location: Lancaster, CA Client/EPC: AES Products/Services: MPPC Modifications, Vantage User interface Configuration and…

Learn More

U.S. Navy – Naval District Washington Energy Management

Jan 01, 2019

Installed 1,043 advanced energy meters to track energy usage throughout Northern Virginia, Washington D.C., and Maryland. Work involved 14 separate…

Learn More